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Clients Right to Hold Policy
Clients Right to Hold: Client may for a period of (2) two weeks or but not longer (30) thirty days, “put on hold” the Agreement. The request to place Agreement on hold must be submitted and accepted in writing prior to the hold dates and must include an end date. No retroactive holds will be accepted. The following exceptions: Client is injured or sick. In both circumstances, the return date will be mutually determined based on recovery and recuperation of the Client.
Client Grace Period to Terminate Policy
Client Grace Period to Terminate Program: The Client may terminate program enrollment and client enrollment agreement, payment and billing agreement and EFT agreement at any time prior to midnight of the third (3rd) business day from the date of the client enrollment agreement, payment and billing agreement and EFT agreement has been signed, excluding Saturday, Sundays and holidays. To cancel client enrollment agreement, payment and billing agreement and EFT agreement mail or hand deliver a signed and dated notice that states you, the client are requesting a termination of program and cancellation of client enrollment agreement, payment and billing agreement and EFT agreement.
Client Right to Cancel Policy
Client Right to Cancel: The Client may not terminate or cancel this Agreement except as follows: If by reasons of death or disability, Client is unable to receive Ascension Fitness & Coaching® Owned & Operated by Calvary Connections, LLC program(s) and/or service(s) for which Client has been contracted, Client and Client's estate shall be relieved from the obligation of making payments for program(s) and/or service(s) other than those received or obligated prior to Client’s death or disability. Substantial physical or mental disability certified by a physician, which makes it permanently impossible for the Client to use Ascension Fitness & Coaching® Owned & Operated by Calvary Connections, LLC program(s) and/or service(s). Client will be refunded sum as is allocated for program(s) and/or service(s) Client has not yet received.
Session Policy
A. Cancellation Policy: All cancellations are to be made a minimum of (24) twenty-four hours in advance or they will forfeit their training or coaching session. Client acknowledges that if they need to cancel a training or coaching session; this must be done with a minimum of (24) twenty-four hours’ notice and done so by phone or email. Please call or text (609) 549-2707 or email support@ascensionfc.com to reschedule your appointment and not forfeit your training or coaching session.
Client agrees to be on time for all scheduled coaching appointments provided by Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC. Client understands and agrees that Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC, coaches will wait for no longer than (15) fifteen minutes for a late Client. After a period of (15) fifteen minutes Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC coaches will no longer wait, and Client forfeits their training and coaching session. Client understands and agrees that no credit shall be given for session loss.
B. Client Session On Time Policy: Client agrees to be on time for all scheduled coaching appointments provided by Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC. Client understands and agrees that Kingdom Women Coaching, DBA Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC, coaches will wait for no longer than (15) fifteen minute s for a late Client. After a period of (15) fifteen minutes Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC coaches will no longer wait, and Client forfeits their coaching session. Client understands and agrees that no credit shall be given for session loss.
C. Client No Show Policy: Client agrees that a no-show refers to a coaching appointment wherein, the Client was scheduled, did not appear for the appointment, and gave no prior notice. Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC, trainiers and coaches will wait for no longer than (15) fifteen minutes for a late Client. After a period of (15) fifteen minutes Ascension Fitness and Coaching, DBA Owned & Operated by Calvary Connection, LLC trainers and coaches will no longer wait, and Client forfeits their coaching session. Client understands and agrees that no credit shall be given for session loss.
Privacy Policy
Effective Date: Monday, November 4, 2024
Welcome to Ascension Fitness and Coaching. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when you register, subscribe, or contact us.
- Non-Personal Information: Browser type, IP address, pages visited, and time spent on our site, collected through cookies and analytics.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
Cookies
Our website uses cookies to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Third-Party Services
We may employ third-party companies and individuals to facilitate our website ("Third-Party Services"), provide the website on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit.
Children's Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: support@ascensionfc.com
- Email: [Your Email Address]
- Phone: [Your Phone Number]
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